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Branchlate Privacy Policy

Effective Date: 01.12.2024

1. Introduction

Branchlate ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

2. Information We Collect

2.1 Personal Data

We collect standard personal data necessary for providing our Service, including:

  • Contact Information: Name, email address, phone number.
  • Account Credentials: Username and password.
  • Payment Information: Credit card details and billing address (processed securely by third-party payment processors).

2.2 Usage Data

We collect data on how you access and use the Service, including:

  • Log Data: IP address, browser type, pages visited, and timestamps.
  • Device Information: Information about the device used to access the Service.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can manage cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1 To Provide and Maintain Our Service

  • Create and manage your account.
  • Process transactions and subscriptions.
  • Provide customer support.

3.2 To Improve Our Service

  • Analyze usage patterns to enhance functionality.
  • Develop new features and services.

3.3 Marketing Communications

  • Send you updates, newsletters, and promotional materials if you have opted in to receive them.
  • You can opt out at any time by clicking the unsubscribe link in our emails.

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

  • Payment processing.
  • Data analysis.
  • Email delivery services.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

We implement standard security measures to protect your data, including:

  • Encryption: All data transmission is encrypted using TLS.
  • Access Controls: Restricted access to personal data to authorized personnel only.

Despite our efforts, no security measure is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

7. International Data Transfers

Your information may be transferred to and processed in countries outside of your own, including Switzerland and other countries where data protection laws may differ.

8. Your Rights

8.1 Access and Correction

You can access and update your personal information by contacting us at support@branchlate.com.

8.2 Deletion

You may request deletion of your personal data by contacting us at support@branchlate.com. We will comply unless we are required to retain information for legal reasons.

8.3 Opt-Out

You may opt out of marketing communications at any time.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you via email of any significant changes. The updated policy will be effective upon posting on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@branchlate.com
  • Phone: +41 76 456 25 95
  • Address:

Rue Peillonnex 6
1225 Chêne-Bourg
Geneva, Switzerland