Privacy Policy
Last Updated: 25.01.2025
1. Introduction
1.1 Purpose of this Privacy Policy
This Privacy Policy explains how Maxime Burri (“we,” “us,” “our”) collects, uses, discloses, and protects personal data when you (“you” or the “User”) access or use the Branchlate platform (“Branchlate” or the “Service”). It also describes your rights and how you can exercise them.
1.2 Data Controller
For the purpose of data protection laws applicable in Switzerland and, where relevant, the European Union (GDPR), Maxime Burri (located at Rue Peillonnex 6, 1225 Chêne-Bourg, Geneva, Switzerland) is the “data controller” responsible for your personal data collected via Branchlate.
1.3 Acceptance
By using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using the Service.
2. Data We Collect
We collect various types of information from and about Users, including:
2.1 Account and Registration Data
• Identification details: Name, email address, company name (if any).
• Login credentials: When you create an account or log in via GitHub, Google, or other integrations, we may receive basic profile information such as username, email, and authentication tokens.
2.2 Contact Data
• If you contact us by email or support channels, we may collect your email address and the content of your communication.
2.3 Usage Data
• IP address
• Device information (browser type, operating system, etc.)
• Logs of how you interact with the Service (pages visited, features used, etc.).
2.4 Payment and Billing Data
• When you purchase a subscription, we may collect payment-related information. Actual payment details (e.g., credit card number) are generally handled by our third-party payment processor (e.g., Stripe). We receive limited information such as payment confirmation, billing address, subscription plan details, etc.
2.5 Translation Data
• User-Generated Content: If you upload or generate translations within Branchlate, we may store that data to provide the Service.
• AI-Powered Translation Suggestions: Branchlate may integrate with third-party AI translation providers. Certain text may be sent to these providers to generate translation suggestions.
2.6 Local Storage / Cookies
• Branchlate uses local storage and may use cookies or similar technologies to store essential preferences, improve user experience, and help with authentication. We do not use these for advertising or invasive tracking.
3. How We Use Your Data
We process personal data for the following purposes:
3.1 Service Delivery and Account Management
• To create and manage user accounts.
• To provide, maintain, and improve Branchlate’s features (e.g., translation management, AI suggestions).
• To facilitate payment, billing, and subscription management.
3.2 Analytics and Performance
• To monitor usage, performance, and stability of the Service.
• To understand how Users interact with Branchlate so we can enhance the user experience and optimize the platform.
3.3 Communication
• To respond to inquiries, provide support, and send technical or administrative updates (e.g., confirmation of subscription, changes to our Services or policies).
• To send marketing or promotional messages if you have opted in or where otherwise permitted by law. You can unsubscribe at any time.
3.4 Legal and Compliance
• To comply with our legal obligations (e.g., accounting, tax requirements).
• To enforce our Terms and Conditions of Use or General Terms and Conditions of Sale, protect our rights, and defend against legal claims.
4. Legal Bases for Processing (GDPR Notice)
If you are located in the European Economic Area or another region with similar data protection laws, we rely on the following legal grounds under the GDPR:
• Performance of a contract: To provide the Service and fulfill our contractual obligations to you.
• Legitimate interests: For activities such as improving our platform, preventing fraud, and ensuring IT security, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: Where applicable law requires, for example, to send direct marketing communications or to process certain analytics data. You can withdraw your consent at any time by contacting us.
5. Disclosure of Your Data
We do not sell or rent your personal data. We may share or disclose information in the following situations:
5.1 Service Providers
We engage third-party companies to help operate or support Branchlate, such as:
• Payment Processors (e.g., Stripe) to handle billing and payments.
• AI Translation Providers to generate translation suggestions.
• Hosting Providers or other infrastructure services.
When we share data with these providers, they are obligated to process it only on our behalf, subject to appropriate contractual and security obligations.
5.2 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity under the same level of privacy protection.
5.3 Legal Compliance and Protection
We may disclose personal data if required by law or in good faith belief that such action is necessary to (i) comply with a legal obligation; (ii) protect our rights or property; (iii) act in urgent circumstances to protect the personal safety of users or the public; or (iv) defend ourselves in legal proceedings.
6. International Data Transfers
Your personal data may be processed or stored in jurisdictions outside of Switzerland, including countries that may not provide the same level of data protection. Where we transfer personal data internationally, we will take steps to ensure an appropriate level of protection, such as using standard contractual clauses or other legal mechanisms to safeguard the transfer.
7. Data Retention
7.1 General Retention
We retain personal data for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, and comply with applicable laws. This generally means:
• Account Data: Retained until you delete your account or we close it for inactivity or violation of our policies, plus a short grace period for backups (e.g., 6–12 months).
• Transaction Data: Retained for the legally required period (e.g., up to 10 years) for accounting and tax obligations.
• Usage Logs: Retained for a reasonable period for system security, analytics, and performance improvements.
7.2 Deletion or Anonymization
When personal data is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy.
8. Your Rights
8.1 Under Swiss Law
You have the right to request access to your personal data, request rectification or deletion, and object to or restrict certain processing. To exercise any rights, please contact us at info@branchlate.com.
8.2 Under the GDPR (EU/EEA Users)
If you are in the European Economic Area (EEA), you may have additional rights under the GDPR, including:
• Right of access to the personal data we hold about you;
• Right to rectification if your data is inaccurate or incomplete;
• Right to erasure (the “right to be forgotten”) under certain conditions;
• Right to restrict processing under certain conditions;
• Right to data portability;
• Right to object to the processing of your data in certain circumstances;
• Right not to be subject to automated decision-making (if applicable).
8.3 Contact & Complaints
• To exercise your rights, contact info@branchlate.com.
• If you believe your rights are not being respected, you may also lodge a complaint with the relevant data protection authority in your country or in Switzerland.
9. Security Measures
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. This includes using encryption (e.g., TLS) for data in transit, and limiting access to personal data to employees, contractors, and service providers who need such access to operate or develop the Service.
10. Minors
Branchlate is intended for Users who have reached the age of majority in their country of residence and have the legal capacity to contract. We do not knowingly collect personal data from minors. If you become aware that a minor has provided us with personal data, please contact us at info@branchlate.com, and we will take steps to remove such information.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by email or post a prominent notice within the Service before such changes become effective. Your continued use of Branchlate after any modifications indicate your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, comments, or requests about this Privacy Policy or our data practices, please contact us at:
• Email: info@branchlate.com
• Address: Rue Peillonnex 6, 1225 Chêne-Bourg, Geneva, Switzerland